No problem - it happens!


Please send us an email with the following information and we will get you headed in the right direction.  Email support@tripvalet.com and include the following:


Your Name

Name that you registered the certificate under

Email you provided at time of registration

Amount you paid for activation fee

Date of payment


If you paid by credit or debit card, you will likely be able to look back at your bank statement to see this transaction.